Telemarketing system

All you need to know about Telemarketing system, Telemarketing sales, Telemarketing Leads, Telemarketing Lists, and the world of phone sales



Found This Test at Tony Wilkins blog and i beleive is one of the best in order to reconsider your attitude in phone sales.

Here is the full test :

Questions
A. What are the three parts of a phone presentation

B. In which part of the presentation do you begin probing?

C. When making a cold call to a business whom do you ask to speak with and why?

D. What is the best response to “what are you calling in reference to”?

E. A prospect says I’m not interested in your product /service. What is your next response or reply? And Why?

F. A prospect calls in and says they want to purchase one of your other products/services they are a current client. Name one question you would ask.

G. You have sent an e-mail or dm piece to a prospect. What is your next move?

H. You have sent an e-mail or dm piece to a prospect. How soon should you follow up with the prospect A.1 week B. 1 month C. 3 months D.6 months

I. You are following up with the prospect after having sent literature. Name 3 questions you would ask them

J. The prospect has stated that they may be interested in other products within the next 90 days. Do you… A. Call them back at a later date. B. send them literature and call back in a month. C. Ask when they’d like to begin the process to determine their priority and set an appointment. D. None of the above.

K. The customer has one of your products/services but hasn’t signed up for other services and you’d like to cross sell them. Name one way to get the customer interested in other services…

L. You’re making cold calls to a new prospect. Do you tell them about your products and services A. At the beginning of the call B. Middle of the call C. End of the call.

M. You have spoken with a prospect/customer about your product service and set an appointment. But they don’t show up for the appointment. Name two reasons they blew off the appointment

After answering all those questions i saw i wasn't flawless :) There is still a lot of improvement to do. Always it is.

P.S. I have anouther blog in Romanian about public speaking and success. Check it out : Succes dublu

14 Responses to “29th Telemarketing Lead - Cold Calling IQ”

  1. # Anonymous Alice Clark

    Whether you like it or not, at some stage, you are going to have to pick up the phone and ask a complete stranger if they want to buy your products or services. Cold calling is a fact of business life. So are rebuffs. You cannot be successful calling prospects unless you learn to take the rebuffs.  

  2. # Anonymous Oliver Scott

    Cold calling is an important stage and technique in the selling process. Cold calling abilities are also useful in many aspects of business and work communications outside of sales activities and the selling function.  

  3. # Anonymous Belinda Summers

    So many people fail to realize that Telemarketing is the backbone and strength of every successful business. From the small developing business to the multinational. Telemarketing is still the forefront of every successful marketing campaign.Cold calling is the process of approaching prospective customers or clients, typically via telephone, who was not expecting such an interaction.  

  4. # Blogger ninest123 Ninest
  5. # Blogger ninest123 Ninest
  6. # Blogger ninest123 Ninest
  7. # Blogger ninest123 Ninest
  8. # Blogger Zheng junxai5
  9. # Blogger Fangyaya
  10. # Blogger ahmadsayed
  11. # Blogger ahmadsayed
  12. # Blogger eyad ammar



    اهم شركات كشف تسربات المياه بالدمام كذلك معرض اهم شركة مكافحة حشرات بالدمام والخبر والجبيل والخبر والاحساء والقطيف كذكل شركة تنظيف خزانات بجدة وتنظيف بجدة ومكافحة الحشرات بالخبر وكشف تسربات المياه بالجبيل والقطيف والخبر والدمام
    شركة تنظيف خزانات بجدة
    شركة مكافحة حشرات بالدمام
    شركة كشف تسربات المياه بالدمام

     

  13. # Blogger eyad ammar


    اهم شركات نقل العفش والاثاث بالدمام والخبر والجبيل اولقطيف والاحساء والرياض وجدة ومكة المدينة المنورة والخرج والطائف وخميس مشيط وبجدة افضل شركة نقل عفش بجدة نعرضها مجموعة الفا لنقل العفش بمكة والخرج والقصيم والطائف وتبوك وخميس مشيط ونجران وجيزان وبريدة والمدينة المنورة وينبع افضل شركات نقل الاثاث بالجبيل والطائف وخميس مشيط وبريدة وعنيزو وابها ونجران المدينة وينبع تبوك والقصيم الخرج حفر الباطن والظهران
    شركة نقل عفش بالرياض
    شركة نقل عفش بالطائف
    شركة نقل عفش بالدمام
    شركة نقل عفش بجدة
    شركة نقل عفش بمكة
    شركة نقل عفش بالمدينة المنورة
    شركة نقل عفش بينبع
    شركة نقل عفش بالخرج
    شركة نقل عفش بالقصيم
     

  14. # Blogger eyad ammar
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