|
|
Found This Test at Tony Wilkins blog and i beleive is one of the best in order to reconsider your attitude in phone sales.
Here is the full test :
Questions
A. What are the three parts of a phone presentation
B. In which part of the presentation do you begin probing?
C. When making a cold call to a business whom do you ask to speak with and why?
D. What is the best response to “what are you calling in reference to”?
E. A prospect says I’m not interested in your product /service. What is your next response or reply? And Why?
F. A prospect calls in and says they want to purchase one of your other products/services they are a current client. Name one question you would ask.
G. You have sent an e-mail or dm piece to a prospect. What is your next move?
H. You have sent an e-mail or dm piece to a prospect. How soon should you follow up with the prospect A.1 week B. 1 month C. 3 months D.6 months
I. You are following up with the prospect after having sent literature. Name 3 questions you would ask them
J. The prospect has stated that they may be interested in other products within the next 90 days. Do you… A. Call them back at a later date. B. send them literature and call back in a month. C. Ask when they’d like to begin the process to determine their priority and set an appointment. D. None of the above.
K. The customer has one of your products/services but hasn’t signed up for other services and you’d like to cross sell them. Name one way to get the customer interested in other services…
L. You’re making cold calls to a new prospect. Do you tell them about your products and services A. At the beginning of the call B. Middle of the call C. End of the call.
M. You have spoken with a prospect/customer about your product service and set an appointment. But they don’t show up for the appointment. Name two reasons they blew off the appointment
After answering all those questions i saw i wasn't flawless :) There is still a lot of improvement to do. Always it is.
P.S. I have anouther blog in Romanian about public speaking and success. Check it out : Succes dublu
7
Comments
Published by Adrian
on Tuesday, June 27, 2006 at 6:07 PM.
Here is the full test :
Questions
A. What are the three parts of a phone presentation
B. In which part of the presentation do you begin probing?
C. When making a cold call to a business whom do you ask to speak with and why?
D. What is the best response to “what are you calling in reference to”?
E. A prospect says I’m not interested in your product /service. What is your next response or reply? And Why?
F. A prospect calls in and says they want to purchase one of your other products/services they are a current client. Name one question you would ask.
G. You have sent an e-mail or dm piece to a prospect. What is your next move?
H. You have sent an e-mail or dm piece to a prospect. How soon should you follow up with the prospect A.1 week B. 1 month C. 3 months D.6 months
I. You are following up with the prospect after having sent literature. Name 3 questions you would ask them
J. The prospect has stated that they may be interested in other products within the next 90 days. Do you… A. Call them back at a later date. B. send them literature and call back in a month. C. Ask when they’d like to begin the process to determine their priority and set an appointment. D. None of the above.
K. The customer has one of your products/services but hasn’t signed up for other services and you’d like to cross sell them. Name one way to get the customer interested in other services…
L. You’re making cold calls to a new prospect. Do you tell them about your products and services A. At the beginning of the call B. Middle of the call C. End of the call.
M. You have spoken with a prospect/customer about your product service and set an appointment. But they don’t show up for the appointment. Name two reasons they blew off the appointment
After answering all those questions i saw i wasn't flawless :) There is still a lot of improvement to do. Always it is.
P.S. I have anouther blog in Romanian about public speaking and success. Check it out : Succes dublu
Whether you like it or not, at some stage, you are going to have to pick up the phone and ask a complete stranger if they want to buy your products or services. Cold calling is a fact of business life. So are rebuffs. You cannot be successful calling prospects unless you learn to take the rebuffs.
Cold calling is an important stage and technique in the selling process. Cold calling abilities are also useful in many aspects of business and work communications outside of sales activities and the selling function.
So many people fail to realize that Telemarketing is the backbone and strength of every successful business. From the small developing business to the multinational. Telemarketing is still the forefront of every successful marketing campaign.Cold calling is the process of approaching prospective customers or clients, typically via telephone, who was not expecting such an interaction.
هناك ارتباط بين عملية التنظيف في مكة شركة تنظيف منازل بمكة وتنظيف جدة في شركة تنظيف منازل بجدة وبين عملية انتشار الأمراض والجراثيم تتخلص منها شركة مكافحة حشرات بمكة المكرمة في مكة وفي جدة شركة مكافحة حشرات بجدة فيلزم ان تتخلص من الحشرات والأوساخ في الطائف من شركة مكافحة حشرات بالطائف كما يجب ان يتم التخلص من جميع الأتربة والأوساخ في خزانات المياه في جدة من قبل شركة تنظيف خزانات بجدة وخزانات المدينة المنورة من جهة شركة تنظيف خزانات بالمدينة المنورة وايضا خزانات الطائف يجب المحافظة عليها من قبل شركة تنظيف خزانات بالطائف وكذلك يجب ان المكان مثل الشقة او الفيلا او المنزل الذي نعيش بداخله شركة مكافحة حشرات بالطائف حتى يتم حماية أطفالنا من خطر الإصابة بالأمراض وتوفر جميع خدمات شركة تنظيف منازل بجدة وخدمات التنظيف سواء التنظيف العادي او خدمات غسيل خزانات المياه كما في شركة صيانة خزانات بجدة و شركة عزل خزانات بجدة من أهم شركات مكافحة الحشرات المتخصصة وما يتم القيام به لخروج الخدمة بصورة مشرفة أمام العملاء
شركة تنظيف خزانات بجدة
شركة مكافحة حشرات بجدة
شركة تنظيف منازل بجدة
https://www.codecademy.com/profiles/tera3189917228
http://www.nfomedia.com/profile?uid=rRiQej
https://sketchfab.com/cheetahcabs
http://www.thereminworld.com/user/cheetahcabs
من افضل شركات منطقة مكة المكرمة التي تعمل في مجال تنظيف وتعقيم المنازل تلك الشركة الجيدة التي تقدم خدمات جيدة في تنظيف المنازل من الداخل ومن الخارج وتسمى شركه تنظيف منازل بجده وهي التي تختص بأعمال التنظيف للمنازل الجديدة والمفروشة في مدينة جدة والتي تقوم بها افضل شركه تنظيف شقق لها خبرة طويلة بالمجال
وقد تقوم تلك الشركات في جدة ايضا بتقديم خدمات غسيل المفروشات والكنب والسجاد تحت مسمى آخر مثل شركة تنظيف كنب بالبخار بجدة وتقوم تلك الشركات بتقديم تلك الخدمات بأسعار جيدة