Telemarketing system

All you need to know about Telemarketing system, Telemarketing sales, Telemarketing Leads, Telemarketing Lists, and the world of phone sales

There are two major categories of telemarketing: Business-to-Business and Business-to-Consumer.

Within these two categories are two other broad divisions: Lead Generation, where the objective is to obtain information and Sales, where the object is to get someone to buy something.

Within these two categories, there are two other broad categories: Outbound and Inbound. Outbound telemarketing efforts are proactive, with the marketing person making phone calls to prospects or existing customers. Inbound telemarketing efforts are reactive, where the agent processes requests for information or takes orders. The demand is generally created by advertising, publicity or the efforts of outside salespeople.

Types of calls are often divided into outbound and inbound calls. Inbound calls are calls that are made by the consumer to obtain information, report a malfunction, or ask for help. These calls are substantially different from outbound calls, where agents place calls to potential customers mostly with intentions of selling or service to the individual.

There are many standard traffic measurements that can be performed on a call centre to determine its performance levels. However, the most important performance measures are:

* The average delay a telemarketing operator may experience whilst waiting in a queue
* The mean conversation time of the telemarketer, otherwise referred to as Average Talk Time
* The mean dealing time, otherwise referred to as Average Handling Time
* The percentage of calls answered within a determined time frame
* The percentage of calls which completely resolve the customer's issue (if the customer does not call back about the same problem for a certain period of time, it is considered a successful resolution).

44 Responses to “26th Telemarketing Lead - Basic Principles”

  1. # Anonymous Inbound Outbound Service

    In your experience in this kind of industry, what is your stats on average talk time. What is your suggested number?  

  2. # Blogger Rox

    This comment has been removed by the author.  

  3. # Anonymous Virtual Assistance Service

    My experience as an outbound call center agent, it depends on how long the questions I was asking to the respondent but I had to be fast and accurate to be able to finish the survey within a determined time frame. But there were some other respondents who were not attentive enough so we had to drop the call and call another respondent.  

  4. # Anonymous telemarketing call center

    This is really good post. I have lot of interest in it and I have learn new things. Thanks for sharing your information and detailed post to us.  

  5. # Anonymous Telemarketing Services

    Just as the speculation of the cold calls demise reached a fevered pitch, next-generation marketers offered new insights into telemarketing sales. When done right, first contacts to qualified prospects can mean a windfall in response.

    Thanks for this great post.  

  6. # Anonymous Belinda Summers

    In the world of business we can gain a lot of things to experience.Personal Functioning Competencies. These competencies include broad success factors not tied to a specific work function or industry.We are aiming for another respondents to have the accuracy to be able to finish with the determination. But sometimes there's a lot of thing that you need to cover up to make you succeed on your perspective prospect in telemarketing.  

  7. # Anonymous Isabella Johnson

    Today's business world is one that never sleeps - and that is why telemarketing has become such a big industry.telemarketing service can be a medium to generate lead, schedule appointments, register seminars and organize market surveys. These services can be inexpensive, accurate and capable to bring desired results. Generating leads can be mode of pulling database of potential customers and getting way ahead in market place.  

  8. # Anonymous Alice Clark

    Learning how to market correctly is the biggest task when starting a new business or selling a new product. Without proper marketing, your endeavors will more than likely not succeed. The following are some basic principles of marketing.  

  9. # Anonymous SteveH

    Outbound telemarketing has been very crucial in increasing the quality and value of sales pipeline. When the three essential elements-call script, telemarketers and leads database- are properly used, then there is a great chance of generating not just mere business contact information but ready to buy prospects.  

  10. # Anonymous Anonymous

    Great blog here! Additionally your web site quite a
    bit up very fast! What host are you the usage of? Can I am getting your affiliate link for your host?

    I desire my website loaded up as quickly as yours lol
    Also visit my website ; [主页  

  11. # Anonymous Anonymous

    This article is genuinely a nice one it assists new the web viewers, who are wishing in favor of blogging.
    Have a look at my web site : best Anti Wrinkle Cream  

  12. # Anonymous Anonymous

    I am sure this paragraph has touched all the internet viewers,
    its really really fastidious piece of writing on building up new web site.
    Also see my web page: HotterBabes - Charlene9  

  13. # Anonymous Anonymous

    Woah! I'm really loving the template/theme of this site. It's simple, yet effective.
    A lot of times it's tough to get that "perfect balance" between usability and visual appeal. I must say you have done a superb job with this. In addition, the blog loads super fast for me on Chrome. Exceptional Blog!
    Also visit my web site -  

  14. # Anonymous Anonymous

    This is my first time pay a quick visit at here and i am in fact pleassant to
    read everthing at one place.

    Feel free to visit my webpage; Raspberry Ketone Pure  

  15. # Anonymous Anonymous

    You could definitely see your expertise within the work you write.

    The world hopes for more passionate writers such as you
    who aren't afraid to mention how they believe. All the time follow your heart.

    Here is my site Build Muscle Lose Fat  

  16. # Anonymous Anonymous

    I tend not to leave many remarks, but after looking at a lot of responses here "26th Telemarketing Lead - Basic Principles".
    I do have a couple of questions for you if it's allright. Is it simply me or does it seem like some of these responses come across like they are left by brain dead folks? :-P And, if you are posting at additional sites, I'd like to follow you.
    Could you post a list of the complete urls of your public
    sites like your linkedin profile, Facebook page or twitter feed?

    my blog best anti aging serum  

  17. # Anonymous Anonymous

    Sο feеlіng no pain, οnce we ѕlowly passеԁ
    thе fіshing line of troopers, wе tοssed our гagωeеd,
    liκe darts, within theiг gun barгels, as they stooԁ there obеԁiently like woodеn
    ѕtаtues. For example, a feω times, thе music
    аctіvity score fades abruptly in mіԁ-scene, leavіng you
    to wonԁer in the event the music edіtor was nodding off іnѕiԁe edit room.

    That waу, when hе flіes from the cop's radar, bingo.

    Feel free to surf to my webpage; average salary of a cop in florida  

  18. # Anonymous Anonymous

    Thе images haѕ to be provided tο you ωithin forty times
    оf the date οf аpplісation οr even
    a legitіmаte bаsiѕ for not being аble to comply have to be gіvеn within 21 dаys.
    " the systems that tend to have more problems. It seems important to determine what these differences are, to ensure designers and building owners and managers will make informed decisions.

    Feel free to surf to my web site; facilities manager salary australia  

  19. # Anonymous Anonymous

    Eveгy nеxt indіνidual is addicted оr ԁeрrеsѕed of
    sοmething. I juѕt had hoped that therе were аddіtionаl options than
    уou pοsted. Wage assоrtment іs appгoхimately $47000 to $71000.

    My web page Average Salary Clinical Psychologist Usa  

  20. # Anonymous Anonymous

    Hey there! I've been following your web site for a while now and finally got the bravery to go ahead and give you a shout out from Austin Texas! Just wanted to mention keep up the excellent work!

    My blog; Residential LED Lighting  

  21. # Blogger Nani Eng

    I just cam trough your blog and found very informative post.. I would like to read more often posts in future also...Thanks for posting..Telemarketing Services

  22. # Anonymous Anonymous

    They dead trigger 2 cheats make the car. They must provide the players exactly what you know this, every gamer can be targeted to a cave-radio phone.
    Annoy the heck is that you can switch between game and Tap Tap radiation. There are
    various sites which offer these sort of fruit at the following gameplay overview, minimum system requirements,
    mobile wallpapers. In my case, you will have few inbuilt games.
    If they are ruling the underworld, your task to complete which include the Play Market.

    My page :: dead trigger 2 hack  

  23. # Anonymous Anonymous

    If you are going for best contents like myself, only visit this web page every
    day for the reason that it presents quality contents, thanks

    Look at my blog - Life Tamagotchi  

  24. # Anonymous Anonymous

    Unique Floors Direct is dedicated to responsible looking for for our distinctive and exotic hardwood flooring

    Here is my webpage Vinyl Plank Flooring  

  25. # Blogger ninest123 Ninest
  26. # Blogger ninest123 Ninest
  27. # Blogger ninest123 Ninest
  28. # Blogger ninest123 Ninest
  29. # Blogger Zheng junxai5
  30. # Blogger Fangyaya
  31. # Blogger ahmadsayed

    الشرق الاوسط من اهم شركات نقل العفش بالدمام متحصصه فى نقل عفش واثاث بالدمام ونقل العفش بالخبر كما انها توفر شركة نقل عفش بالجبيل والخبر وشركة نقل عفش بالقطيف والاحساء وجميع خدمات نقل العفش والاثاث بالمنطقة الشرقية بارخص اسعار نقل عفش بالدمام وتقدم ايضا شركة تخزين عفش بالدمام والخبر
    شركة الشرق الاوسط
    شركة نقل اثاث بالدمام
    شركة نقل اثاث بالخبر
    شركة نقل اثاث بالجبيل
    شركة نقل عفش بالخبر
    شركة نقل عفش بالقطيف
    شركة نقل اثاث بالاحساء
    شركة نقل عفش الجبيل
    شركة نقل عفش بالدمام

  32. # Blogger ahmadsayed
  33. # Blogger ahmadsayed

    كما انها متخصصه فى النظافة وتنظيف المنازل ونظافة بالدمام والشقق والبيوت والفلل والكنب بالدمام
    شركة غسيل كنب بالدمام
    شركة تنظيف كنب بالدمام
    شركة غسيل خزانات بالدمام
    شركة مكافحة حشرات بالدمام
    شركة نظافه عامه بالدمام

  34. # Blogger ahmadsayed
  35. # Blogger eyad ammar

    شركة نقل اثاث بالدمام التفاؤل شركة نقل اثاث بالخبر كما انها افضل شركة نقل اثاث بالجبيل نقل عفش واثاث بالجبيل والخبر والقطيف والدمام
    شركة نقل اثاث بالدمام
    شركة نقل اثاث بالجبيل
    شركة نقل اثاث بالقطيف

  36. # Blogger eyad ammar

    افضل شركة تنظيف خزانات ومنازل وشقق بالمدينة المنورة شركة غسيل خزانات ومكافحة حشرات بالمدينة المنورة ونقل عفش بالمدينة المنورة مؤسسة صفوة المدينة
    شركة غسيل خزانات بالمدينة المنورة

  37. # Blogger سيو

    يوجد العديد من معدات و تقنيات التأمين و الحراسة المختلفة و التي شركة حراسات امنية أثبتت جدارة العمل في عملية لأمن و الحراسة ومن أهمها البوابات الالكترونية في الحراسة حيث تمكنت هذا النوع من البوابات علي تجنب العديد من المخاطر شركة امنية التي قد تقع في المؤسسات و المنشآت المختلفة لذلك تعمل شركة حراسات خاصة علي اتباع أحدث تقنيات من هذه شركة امن وحراسة البوابات و التي لها العديد من الامكانيات في مجال الأمن و الحراسة  

  38. # Blogger سيو

    ندما يصبح الشاب رجلا كهل فإنه رعاية المسنين يكون أكثر عرضة لمزيد من الأمراض و منها امراض الجهاز العصبي لدى كبار السن و التي تكون عبارة عن اضطرابات أو تلف دار مسنين بالقاهرة في أحد أجزاء الجهاز العصبي و التي تؤدي دار المسنين إلى ضعف قدرته على القيام بالأنشطة و الأعمال التي اعتاد عليها من قبل  

  39. # Blogger سيو

    لاعطال الاجهزة الكهربية المختلفة الموديلات فقط تواصلوا مع مراكز صيانة يونيون اير التى تنتشر فى فروع صيانة يونيون اير عدة على مستوى الجمهورية , حيث ان خدمات الصيانة لا تنتهى فمن خلال افضل الحملات المجانية تمتعوا رقم صيانة يونيون اير بصيانة فورية لجميع الاعطال المختلفة فى كافة الاجهزة الموجودة لديكم ومن خلال فريق من الفنيين المختصين والمدربين على اعلى مستوى فى مراكز تدريبية تابعه توكيل يونيون اير يمكنكم صيانة الاجهزة با احدث التقنيات التفاعلية

  40. # Blogger نور معاذ
  41. # Anonymous Obat Sakit Dada

    This information is very useful. thank you for sharing. and I will also share information about health through the website

    Cara Mengobati Sinusitis
    Obat Sakit Mata Belekan Alami
    Cara Mengatasi Diare
    Obat Sariawan Alami
    Obat Penghilang Stretch mark
    Cara Mengobati Epilepsi

  42. # Blogger Fghkfhk Dfgaert
  43. # Blogger Blue Media

    عن طريق اكبر دار مسنين فى مصر نوفر لكبار السن كل سبل الراحة من خلال العديد من الانشطة الاجتماعية والترفيهيه لجعل
    تواصلهم مع الحياة الاجتماعية اسهل بدلا من الانعزال والوحدة
    كما اننا قمنا بتوفير العديد من جليسات متخصصات فى رعاية مسنين بالمنزل خبرة كافية وحاصلين على شهادات فى
    التمريض كما انهم يجيدون التعامل مع متطلبات كبار السن واحتياجاتهم
    تواصل الان مع اكبر المتخصصين فى رعاية مسنين فى مصر لتتعرف على المزيد من الخدمات المقدمة
    من خلال زيارة موقعنا الالكترونى  

  44. # Blogger Yaro Gabriel
Post a Comment

Business Blog Top Sites Blog Directory & Search engine - Blog Directory Search4Blogs Blogs Directory Listed in LS Blogs Link With Us - Web Directory Blogarama - The Blogs Directory

copyright @ Just-Amazing 2006 ~ ~ Contact : adiqiucorp AT

SoftwareCEO | Miami Condo Company | ISP Rankings | Topcheaphosts | Antique Hardware |